Rami Shuaibi
I am experienced in leveraging agile frameworks to provide a high quality solutions or products. Also,I am always looking for a challenging information technology career position with a solid and well-established firm within an environment conductive to continued personal and professional growth.
- Date of Birth : 24 October 1985
- Nationality : Jordanian
- Marital Status : Married
Experience
Business Analysis Advisor
Thiqah business services Saudi Arabia
I am advising and guiding a 40 persons and my main responsibilities are:
- Set strategic OKRs for the department and ensure successful achievement.
- Analyze industry trends and provide insights to help shape business strategies.
- Maintain a high-quality standards and processes.
- Provide training and post-implementation support to ensure successful adoption of new processes or tools.
- Identify and implement the best practices for the department.
- Set and maintian the team KPIs.
- Create dashboards and reports to monitor a product owner maturity and deliverables.
- Discover training needs and provide coaching.
- Resolve any issues or conflicts with related departments or sections.
- Set and Maintain the policy and procetures documents
- Develop and Maintain risk managment plans as the risk champion
- Develop and Maintain business continuity plans as the business continuity champion
May 2022 - Present
System Analysis Team Leader
Thiqah business services Saudi Arabia
My main responsibilities:
- Applying the cascaded strategic goals
- Defining tactical and SMART goals relevant to strategic goals and set the plans to apply them.
- Create an inspiring team environment with an open communication culture
- Deputizing people and Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members using the avalilable resuorces
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities
October 2016 - April 2022
Senior Systems Analyst
Thiqah business services Saudi Arabia
My main responsibalities:
- Writing User Stories by using Microsoft ALM tool which is a part of the Team Foundation tool and applying Scrum methodologies.
- Understanding Business Deeply, Creating solutions and Writing SRS documents to explain all business requirements and make it easy to understand for Software Development teams using the available tools like Microsoft Word, Bizagi and Visio ... etc.
- Responsible of analyzing and improving the following systems
- Creating prototypes for new solutions to make it easy to understand for Business Owners using Microsoft Storyboarding.
- Ensuring software/website matches the requirements through reviewing the Beta product.
- Help programmers during system development by Gathering missing requirements to complete business.
- Continuous improvement to the live products.
October 2013 - September 2016
Senior Web developer
Perfect Presentations co. Saudi Arabia
My main responsibalities:
- Responsible for starting and fixing Complaints System (web application) which is a ticketing system used for receiving complaints like products cheating by the call center of Ministry of Commerce and investment.
- Developing and fixing Integration Web Service which is an Web Service integrating many applications such as Mobile Applications and MCI SharePoint website with The MCI Consumer CRM System by receiving the consumers complaints.
- Writing User Stories by using Microsoft ALM tool which is a part of the Team Foundation tool and applying Scrum methodologies.
- Understanding Business Deeply, Creating solutions and Writing SRS documents to explain all business requirements and make it easy to understand for Software Development teams using Microsoft Word and Visio.
- Responsible of analyzing and improving the following systems
June 2012 - October 2013
Web Developer & Product Support
Optimiza Solutions Jordan
My main responsibalities:
- Responsible for starting and fixing Drug System (web application) which is workflow system used for circulation of new drugs and products in Jordan by Jordan Food and Drugs organization.
- Customizing and Fixing bugs on ImageLinks® DMS (Web and Desktop Application) for several sites inside and outside Jordan (DHL –Saudi Arabia, AWC – Jordan…etc).
- Developing and Designing AutoIndexing® Template Designer which used for create a dynamic templates for integrate iCapture®, Dailyjacket® and OCR service with ImageLinks® DMS.
- Developing Mailing System (Desktop Application) which used in mailing room of HSBC bank - Amman.
- Developing a several Tools for supporting issues like Path Changer and JNL(Jordan National Library) Images transferring Tool … etc
- ImageLinks® DMS implementations and supporting for up to 45 customers in Jordan and contacting the clients and conduct trainings and sing off meetings with CEO’s. http://www.optimizasolutions.com/web/ImageLinks.aspx
- ImageLinks® DMS implementation on site (GIAD - Sudan) and contacting the client and conduct trainings and sing off meetings with CEO’s.
April 2010 - May 2012
Computer Lab supervisor
Zarqa Private university Jordan
My main responsibalities:
- Supervising and helping 7 persons to maintain and execute there labs
- Arranging the training cources in the Continuose Learning Center with multiple accademies.
- Responsible on maintaning and executing a 5 free internet labs.
- Developing and Designing Arabic language center for non-native speaker’s intranet website - C#.NET and SQL Server 2005 which is a small web application for registration and level exam for Arabic language center non-native speaker's in Zarqa University
August 2008 - March 2010
Work
There are a many products and systems I worked on, These a few of them:
There are many clients I worked with, These a sample of them:
Education
Zarqa private univarsity
Bachelor of Computer Science
Good GPA
Zarqa - Jordan
2004 - 2008
courses & Certifications
- Power BI and AI for Advanced Data Analysis - American Consulting Experts Saudi Arabia
- Certified Scrum Product Owner (CSPO) - Scrum Alliance Saudi Arabia
- Customer Focus - Strategy and Teams Saudi Arabia
- Scheduling Professional (PMI-SP) - Excellence Learning Saudi Arabia
- The 7 Habits of Highly Effective People 4.0 - FranklinCovey Saudi Arabia
- Productivity Management - Dale Carnegie Training Saudi Arabia
- Certified Business Analysis Professional (CBAP) - Mastery ( IIBA Endorsed Education Provider ) Jordan
- Scrum master - By Scrum Alliance in Agile Day workshops in Riyadh Saudi Arabia
- Effective Business Communication - Dale Carnegie Training Saudi Arabia
- M-AZ-900t01 - Microsoft Azure fundamentals - Global Knowledge Saudi Arabia
- Business Analysis course - NobleProg Turkey
- Business Process Management and Improvment - IHARD center Turkey
- MCTS: Microsoft Sharepoint 2010 - Optimiza Academy Jordan
- Orale Certified Professional 10g - PC.net center Jordan
- Microsoft Developing Web Application with VB.net - PC.net center Jordan
Skills
Personal Skills
Comunication
Commitment
Creativity
Inovation
Job Knowledge
Technical Skills
Agile
Requirements Elicitation
Business Analysis
Prototyping
UML
Programing
Habits